Monday, September 28, 2009

What would you do if a merchant who accpeted Discover Card tried to persuade you to use a Visa/MC instead?

Discover Credit card had been my only credit card for 8 years and don't have any plans on applying for another credit card. Discovers customer service can't be beat. Every time I need to dispute a purchase they take care of me and are on my side.

I only have an ATM card to withdraw money and without the Visa logo on it. I don't want or need a debit card.

I pay at stores, gas stations and restuarants with cash or Discover Card.


Today I baught 2 new tires for my car at a local tire shop. The tire store has a sing in the window that says they accept Visa,MC, AMEX and Discover. When I paid for my tires the owner refused to take my Discover Card. His terminal takes Discover Card. He didn't want to take my Discover because Discover charges him a 6% fee off of the purchase amount. Visa/MC charge a 1.5% fee off of the purchase amount.

The owner said can't you use a Visa or MC instead of Discover? I explained that Discover is the only card I have.

I offered to write him a personal check and he refuses to accept checks.

I told him I will drive my car to the bank to get him cash. He refused to give me my car keys to drive 3 miles to the bank.

I told him that he should except my discover card so I can pay him and be on my way.

Unfortunatley because the bank was closed he will not be realesing my car until tomorrow when I bring him cash.
10 months ago
Additional Details
The tire shop owner claims no one has ever tried to use a Discover Card and most Discover Card customers would be happy to use a Visa or Mastercard so the Tire store owner can save money.

Why does a tire shop have a credit card terminal and merchant account with Discover and AMEX if he refuses to take the cards and pay the high merchant fee?
10 months ago

An auto repair bussiness only taking Visa and Mastercard is behind the times.

Many people have American Express or Discover as their only credit cards.

Refusing to take a personal check is also rediculus.
10 months ago

I called Discover Card to complain about this merchant. Discover Card also feels that I should have called the cops.

The account manager on the phone with Discover Card said that this guy sounds strange.
10 months ago

Elindreal

I asked for my old tires back and the shop owner told me he cut them up and threw them in the trash.

He asked if I could use a friend or relatives Visa or Mastercard.

I have an extra car key and was tempted to start up my car and just leave the shop without paying. I was concered that the tire shop owner would have my arrested for stealing.

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